Technical Assistance Success: Moshono Millers, Tanzania

Moshono Millers, a leading maize flour miller in Tanzania, sought help solving operational challenges. By partnering with Millers for Nutrition, the facility not only resolved critical production issues but also enhanced its market footprint and community role.

Through targeted technical support, Moshono Millers was able to replace the malfunctioning dosifier and work with SANKU to install a new dosifier with advanced vibration technology. The upgrade boosted production from two to 10 tonnes per day.

“Our operational turnaround and efficiency has significantly driven business growth, expanding our market share from 50% to over 70% of our output”, said Mary Mongela, Quality Control Manager. “With this enhanced production, we’ve secured high-value clients like the TBS and the Tanzanian military, tripling their monthly orders from between 50 – 100 to 200 bags. This underscores the crucial role of targeted technical investments in boosting our market competitiveness.”

Beyond business metrics, Moshono Millers has been involved with behavior change communication and advocacy at the community level educating community members on the value of consistently consuming fortified flour. This dual focus on business growth and social responsibility illustrates the broader impact of strategic operational improvements.

“I never thought that I would become a food fortification ambassador,” said Mongela. “When we are out for sales, community members often ask why fortification is important as there has been a lot of misinformation. As community members seek clarity, there’s a growing need for educational support. We look to Millers for Nutrition for training support to better equip our teams and address these vital questions.“

Moshono Millers’ journey underscores how strategic technical assistance can transform operational landscapes, drive substantial business growth and elevate community health standards. For industry leaders, this case study exemplifies the value of aligning business objectives with community needs, promoting a holistic approach to sustainable growth and leadership in fortified nutrition advocacy. “I encourage all millers to become members of Millers for Nutrition. The support and technical assistance we received were pivotal in overcoming our challenges,” said Mongela.